Welcome to Performancebyie.com, a website operated by Integrated Engineering, LLC,, a Utah limited liability company. The terms "we," "us," "our," and "IE" refer to Integrated Engineering, LLC, a Utah limited liability company. The term "you" refers to you, the customer visiting the Website and/or making purchases on the Website.
Make sure you return to this page from time to time to review the most current version of the Agreement. We reserve the right to change or modify this Agreement without prior notice at any time, and your continued use of this Website indicates your acceptance of any updated or modified Agreement.
Integrated Engineering, LLC is a limited liability company registered to do business in Utah. We operate the PerformanceByIE.com website, offering a range of automotive products ("Products") for purchase—through our Website, through email, and through phone-in orders.
Do not drive recklessly. Do not race illegally. Racing should only be done on a properly constructed and maintained track after extensive training and only after taking the proper safety precautions. You should be fully trained as a driver and have your vehicle professionally prepared for racing conditions.
You may void your factory warranty by modifying your vehicle.
Racing may void your factory warranty. Additionally, any damage caused, or injury suffered, while racing may not be covered by your automotive insurance policy.
IE employees are happy to answer your questions. However, speaking with our employees—whether when using our live chat function, email, over the phone, in person, or otherwise—is for informational purposes only. Any advice or input received from an IE employee is not a substitute for a qualified technician evaluating your actual vehicle. You should always have your vehicle evaluated by a qualified technician before making any decisions regarding your vehicle.
If you do decide to purchase Products for your vehicle, many of the items we sell require specialized skills to properly install them. For that reason, we recommend professional installation of all parts.
All Products for sale on the Website have been designed for off-road use only. Federal laws and some state laws prohibit the removal, modification, or rendering inoperable of any device or design element that affects vehicle emission or safety in a vehicle used on public highways. We strongly suggest you check local and federal laws before purchasing any Products from the Website. Dealers, installers, and end users assume all risks and costs associated with the purchase and installation of Products.
Most Products sold on our Website are designed for United States vehicle applications only. Many Products are limited to specific makes and model years. It is your responsibility to make sure the Products you purchase are compatible with the intended vehicle make, model, year, and the current setup of the automobile. You assume full responsibility for any risks associated with any potential conflicts or problems that may arise from the use of Products purchased on the Website.
IE expressly disclaims any liability for any damages suffered as a result of the purchase and/or installation of Products. By accessing the Website and/or purchasing any Product(s) on the Website, to the extent allowable by applicable law, you agree to release IE from any and all claims you might otherwise have.
The communications between you and IE are in electronic form. You consent to receive communications from IE in an electronic form. You agree that all terms and conditions, agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing.
The Website provides an online service that allows visitors to research and purchase Products. You may purchase Products for your personal use or as gifts for others.
You may direct others to the Website for the Permitted Activities and Conditions of Use listed in this section. You may direct others to the Website by sharing hyperlinks (“links”) to pages on our Website or the link to our Website itself, whether via email, social media platforms, your personal website or blog, electronic message, text message, or otherwise. However, you may not do so for a malicious purpose, nor may you make use of such links for a commercial purpose. You may not post links to our Website or re-post pages from our Website on a website aggregator or for any other commercial purpose.
We retain the right to deny access to this Website at our sole discretion, at any time, and for any reason, including, but not limited to, for violating this Agreement.
Certain Conditions Placed on Your Use of the Site:
The infrastructure used to provide the content and information on this Website, as well as the content and information itself, is proprietary to us. You may do any of the Permitted Activities outlined in the “Permitted Activities” section above. However, you agree not to otherwise reproduce, re-use, alter, transmit, display, sell or re-sell any information, products, or services acquired through this Website. You agree not to republish any information from this Website for any commercial purpose.
Additionally, you agree not to:
You can browse our Website, research Products, and add Products to your virtual shopping cart without creating a personal account. However, in order to purchase items added to your shopping cart, You will need to register by creating an account on PerformanceByIE.com (an “Account”). You can create an Account by registering directly through our Website and creating personalized log-in information (“Log-in Information”) using an active email address. If you choose to create an Account, you agree to provide only accurate, complete registration information, and you will keep that information up-to-date if it changes. Access to the Website is not authorized by any other person or entity using your Log-in Information and you are responsible for preventing such unauthorized use.
If someone accesses the Website using your Log-in Information, we will rely on that Log-in Information and will assume that access has been made by you. You are solely responsible for any and all access to and use of the Website by persons using your Log-in Information. Please notify us immediately if you become aware that your Log-in Information is being used without your authorization.
Any discounts stated on our site are calculated based upon historical pricing on our site, the retail price suggested by the manufacturer or supplier, or an estimated price based on standard industry practice. Since the pricing information on which we base our discounts may vary, any discount information that we display may or may not be representative of the prevailing discount in every area or on any particular day.
Exchanges and Returns Policy
Integrated Engineering, LLC has adopted a friendly exchanges and returns policy as a service for our loyal customers. Full Policy Availible here.
Please read below for more information:
Did you purchase the wrong item or simply found another product you want more? No problem, we’ll exchange any item for FREE as long as it’s within 45 days of the invoice date. To initiate an exchange, please follow these simple guidelines:
Product returns are accepted within 45 days of invoice date. An RMA (Return Merchandise Authorization) number is required before returning any merchandise. In order to request an RMA, contact IE as described below.
Unopened merchandise in like-new packaging is subject to a 10% (ten percent) restocking fee.
Please note, under the following circumstances returns will not be accepted, even if an RMA was issued by IE: retail packaging is missing, merchandise has been used or damaged, or if more than 45 days have passed since the IE invoice date.
To initiate a return, please follow these simple guidelines:
Sometimes Products are non-returnable. No full or partial refunds will be given if a Product has been noted as non-returnable. Specialty orders and custom orders are non-returnable unless the IE Sales and Marketing Director agrees otherwise in writing.
Integrated Engineering, LLC accepts all major credit cards (Visa, MasterCard, Discover, and American Express), PayPal, and bank wire transfers. Payments are not to be made before an invoice is finalized.
When placing an order please be sure to provide us with a valid email and phone number. You may be contacted prior to shipping to ensure order accuracy and for address verification. On certain orders the customer may be required to complete a credit card authorization form or submit payment by bank wire transfer.
Domestic shipping (USA, excluding Alaska and Hawaii) Full Policy Availible Here.
All domestic orders will be shipped by UPS. You will be emailed a tracking number when the package ships. All packages will be insured for the full invoice value and may require a signature to be released. It is the customers’ responsibility to coordinate with the delivery driver or UPS (1-800-742-5877) in the event that you are not present to receive the package.
Packages will be insured at full invoice value. Customers are responsible for paying all import duties associated with the package. We will not lower your stated package value, please do not ask.
USPS and UPS international services are available as shipping methods to our international customers.
In some cases, Integrated Engineering, LLC may not ship to your country. If this the case, please use our dealer locator to find a regional distributor. At this time, we do not ship to the following countries:
These terms apply to all shipments of Products.
All Products are shipped F.O.B. ("free on board") place of shipment. This means that we are not responsible for Products once we have provided them to the delivery service that will be delivering your Product(s) to you. We take great care in packing, labeling, and handing off our Products to make sure the delivery company is provided with the right Product(s) for the right orders in the condition advertised.
If something goes wrong with your order, please contact us and let us know. We'll determine what steps need to be taken by us or we'll give you guidance to help you place a claim with the delivery company.
We do not ship to APO/PO boxes.
You are responsible for paying any import duties or charges that may apply to any Products you purchase on the Website. IE does not assume any responsibility for import duties or charges related to any Products.
Any refused or undeliverable orders will be processed according to the terms that would apply to that Product if a return were requested. All shipping costs, including return freight charges and return-to-send fees will be assessed against any refund. Any customs clearance charges will also be assessed and deducted from any refund.
Unless expressly stated in connection with the sale of a Product, IE does not offer any type of express or implied warranty coverage for any Product purchased on the Website. However, many Product manufacturers cover their Products with a manufacturer's warranty. For questions regarding whether a Product may be covered by a manufacturer warranty, please contact our customer service department.
Credits issued by IE are not redeemable for cash and have no cash value.
IE gift certificates will be honored in compliance with the laws of the State of Utah and applicable federal laws.
If you attend any event or performance advertised on PerformanceByIE.com, you agree to abide by all terms and conditions of the event’s coordinators. You agree to assume all risks associated with attending the event, including the risk of physical injury or death, property damage or other loss, and waive all claims for property damage, personal injury or death, and any other loss against IE, the event’s venue, and all affiliated employees and agents of IE and the venue.
We like hearing from you. However, please recognize that by submitting anything to us by electronic mail, postings on this Website, or otherwise, including any reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant Integrated Engineering, LLC, and its subsidiaries and corporate affiliates (collectively, the "IE Companies") and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the "IE Affiliates"), a nonexclusive, royalty-free, perpetual, irrevocable and fully transferable right to do the following with any Submissions: (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission.
You acknowledge that the IE Companies may choose to attribute your comments or reviews to you (for example, by listing your name and hometown on a review that you submit) at our discretion, and that such submissions may be shared with our Merchant partners. You further grant the IE Companies the right to pursue at law any person or entity that violates your or the IE Companies' rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.
You acknowledge that IE may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.
IE's policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the Claims of Copyright Infringement section below.
IE collects sales tax for remittance to Utah taxing authorities for those purchases that are shipped to end purchasers with shipping addresses located in the state of Utah. IE does not collect taxes for remittance to any other taxing authorities.
If you are subject to taxes for purchases on PerformanceByIE.com in your jurisdiction, you are responsible for paying any taxes to the applicable taxing authority. Taxability and the appropriate tax rate vary greatly by location.
THERE MAY BE ERRORS OR INACCURACIES IN THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE, INCLUDING PRICING ERRORS. IE DOES NOT GUARANTEE THE ACCURACY OF INFORMATION ON THE WEBSITE, AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES DISPLAYED ON THIS WEBSITE. IN ADDITION, IE EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS OR OTHER ERRORS ON OUR WEBSITE.
IE MAKES NO GUARANTEES ABOUT THE AVAILABILITY OR QUALITY OF SPECIFIC PRODUCTS AND SERVICES. IE MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME.
IE MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE. THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY IE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IE DISCLAIMS ALL WARRANTIES THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM IE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IE HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
IE IS NOT LIABLE FOR THE ACTS, OMISSIONS, ERRORS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE, RECKLESSNESS, OR INTENTIONAL ACTS OF ANY THIRD PARTIES OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM THE ACTS OF ANY THIRD PARTIES. IE IS NOT LIABLE FOR DAMAGES OR INJURIES CAUSED BY THE OPERATION OR USE OF ANY PRODUCT PURCHASED ON THE WEBSITE.
IN NO EVENT SHALL IE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF IE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, despite the limitations above, IE is found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of IE will in no event exceed, in the aggregate, the greater of (a) the money you paid to IE in connection with any transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) (or the equivalent in local currency).
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed its essential purpose. The limitations of liability provided in these terms inure to the benefit of IE, IE's agents and affiliates, and/or IE's merchant partners.
You agree to defend, indemnify, and hold harmless IE and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: your breach of this Agreement or the documents referenced herein; your violation of any law or the rights of a third party; or your use of this Website.
This Website may contain hyperlinks to websites operated by parties other than IE. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of items such as viruses, worms, trojan horses, defects and other items of a destructive nature. By including hyperlinks to such websites we do not imply any endorsement of the material on such websites or any association with their operators.
Any software that is made available to download from this Website ("Software") is the copyrighted work of IE and/or our respective merchant partners. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by IE and/or our respective merchant partners, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
Some banks and credit cards impose fees for international transactions. If you are purchasing Products from outside of the United States, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different amount than the amount shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international goods or services may be considered to be an international transaction by the bank or card company. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your purchase, please contact your bank.
All contents of this Website are: © 2014 Integrated Engineering, LLC. All rights reserved. IE is not responsible for content on websites operated by parties other than IE. The trademarks appearing on www.PerformanceByIE.com, Integrated Engineering, LLC, and the Integrated Engineering logo are either registered trademarks or trademarks of IE in the U.S. and/or other countries. Other logos, product names, and company names mentioned on the Website may be the trademarks of their respective owners.
If you are aware of any infringement of our brand, please let us know by e-mailing us at Trademarks@PerformanceByIE.com. We only address messages concerning brand infringement at this email address.
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:
A clear identification of the copyrighted work you claim was infringed;
A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material;
Your contact information so that we can reply to your complaint, preferably including an email address and telephone number;
A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law";
A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed"; and
The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices with respect to this Website should be sent to us by any of the following methods: email to Copyright@PerformanceByIE.com, by mail to the address below, or by phone at the number below:
Integrated Engineering, LLC – www.PerformanceByIE.com
Attn: IP/Trademark Counsel
2128 South Richards Street
Salt Lake City, UT 84115
Phone: (801) 484-2021
We will review and address all notices that comply with the above requirements.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.
IE conducts business in the English language. Our Website is presented in English and our transactions are completed in the English language. We do our best to help non-native English speaking customers with their needs. However, by using the Website or making any purchase on the Website, you agree and understand that English shall be the official language for any transaction. Further, you assert that you understand English to the extent necessary to be able to enter into a binding agreement, specifically this Agreement. You waive any claims you may have based on an inability to understand the English language.
This Website is operated by a United States entity. This Agreement shall be governed and construed according to the laws of the State of Utah, USA without respect to conflicts of laws principles of any jurisdiction. You hereby consent to the exclusive jurisdiction and venue of courts in Utah, USA, for all disputes arising out of or relating to the use of this Website or any IE Products. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and the IE Companies as a result of this Agreement or use of this Website.
By using the Website, you waive any right to participate in or initiate a class action proceeding in any forum against IE for any cause of action.
Our performance of this Agreement is subject to existing laws and legal processes, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and IE with respect to this Website. This Agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and IE with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights belong to IE not expressly addressed herein are reserved.
For quick answers to your questions or ways to contact us, visit www.Performancebyie.com or call us at (801) 484-2021.
Or you can write to us at:
Integrated Engineering LLC
2128 South Richards Street
Salt Lake City, UT 84115
Phone: (801) 484-20201
Revised February 15, 2016.
© 2016 Integrated Engineering, LLC. All rights reserved.
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