Privacy policy

Integrated Engineering, LLC, a Utah limited liability company ("IE") owns and operates the www.performancebyie.com website. Please review our privacy policy carefully and contact us if you have any questions. By using our Website, you are agreeing to the practices described on this page; if you don’t agree with the practices, please do not use the Website.

We make reasonable efforts to make sure your information is safe, however we cannot guarantee the security of your personal information. No server or Internet transmission is ever 100% secure or error-free. We do not share your information except for the reasons discussed in our Privacy Policy below.

Please review this Privacy Policy carefully and contact us if you have any questions.

Information Collected

  1. How Your Information is Used
  2. How You Can Access or Change Your Information
  3. Your Options Regarding the Collection and Use of Your Information
  4. Cookies and Other Technologies
  5. How We Protect Your Information
  6. Children’s Privacy
  7. External Sites and Links
  8. Visitors to Our Website from Outside of the United States
  9. Changes to this Privacy Policy
  10. Contacting Us

1. Information Collected

Generally.
When you send or enter information on our Website, we may store it. Such information includes information that can identify you, such as your first and last name, phone number, mailing address and email address, fax number, shipping address, and billing information (such as your credit card number, cardholder name, expiration date, security code, and billing address). In addition, we may ask for other information from you. You can choose not to provide the information we request, but in some cases, if you don’t provide the requested information, we may not be able to complete the transaction. Some amount of personal information is required in order to use the site at all. For example, your email address is required in order to purchase anything from the Website, to submit a customer service request, for us to respond to any questions or customer service requests, to participate in a poll, survey, contest, or sweepstakes, or to initiate other transactions on our site.

Gift Recipient Information.
When you purchase anything on our Website as a gift or for someone else, we may request personal information about that person. You should acquire the consent of all other people before providing us with their personal information.

Information from Other Sources.
In addition to getting information directly from you, from time to time we may acquire personal and non-personal information about you from our affiliates, business partners, and other third parties and add it to our account information. Some examples of the type of information that we may accumulate include: updated delivery and address information, purchase history, and demographic information.

Automatically Collected Information.
When you visit our Website, some information is automatically collected. As an example, we will collect your IP address, internet browser software (whether Firefox, Safari, Google Chrome, Internet Explorer, or otherwise), and the referring website. Also, we may collect information about your activity on our Website, whether you view specific products, and any purchases made. We use this information to improve the customer experience and to prevent fraud. To read more about this, please read our “Cookies and Other Technology” section below.

Information Collected Using Google Analytics.
We use Google Analytics to learn how people use our Website. Google Analytics allows us to see data related to site traffic, but does not allow us to see any personally identifiable information. If you would like to opt out from the Google Analytics service, you may do so here.

2. How Your Information is Used

We use your billing information (cardholder name, credit card number, expiration date, billing address, and security code) in order to complete any transactions that you make on our site—whether purchases or for refunds. We do not store your credit card billing information. Third party service providers, such as the credit card processor that processes your transaction, may store your credit card billing information as necessary to process your transaction. We use other information about you to provide you with confirmations and updates, to manage your account, to communicate with you in general, to respond to your questions and comments, to improve our offerings, services, and Website, to notify you about special offers, products, or services, to customize your experience with our Website, to reward you as part of a rewards or recognition program that you choose to participate in, to request information from you (including via surveys), to resolve disputes, collect fees, or resolve problems, to prevent illegal or potentially illegal activities, to enforce our Terms of Use, to comply with laws and regulations, and as otherwise described at the point of collection of your information. We may use or disclose non-personally identifiable information at our discretion, without limitation.

Email and SMS Contacts.
We want to make sure you are informed of promotions or special offers on our Website. One way we do this is by sending email and/or SMS messages that contain offers currently on our Website. Note that you can unsubscribe from our email messages at any time through the link included at the bottom of each message. Please review “Choices Regarding Our Collection and Use of Your Information,” below.

Social Media Information.
We may receive information about you from certain social media companies and websites, including, but not limited to, Facebook, Twitter, and Instagram. Such information may include your name, profile, comments, and other information published on the social media site. Additionally, by interacting with us through any of our social media pages, you may provide personal information that will become publicly available through the social media website or on our Website. Please be aware that if you share personal information in a public setting like a social media channel, it may be publicly visible and may be collected and used by people or companies other than us.

Who We Share Your Information With
We may share your information with the following people or businesses:

Other Businesses.
We may share your information with those businesses selling goods or services on the Website, but only as required to allow such merchants to provide the goods or services to you as a purchasing customer. We will not share your contact information or email address with such businesses unless the information is required in order to provide the goods or services your purchase on the Website. We do not limit use or disclosure of your personal information. We recommend that you review the privacy policies of every business whose goods or services you purchase through our site. Note that some businesses may contact you in order to acquire information necessary to provide the goods or services purchased, to obtain additional information about you, to provide any warranty service, or to respond to comments or reviews you may submit.

Third-party merchants.
We may provide your information to third-party merchants or service providers, including credit card processors, business analytics, customer service, marketing firms, for the distribution of polls, surveys, promotions, or sweepstakes programs, and fraud prevention efforts. We may also allow third-party merchants or service providers to collect information for us, including information required to be able to operate features on our Website or to be able to provide online advertisements that target your specific interests. Third-party merchants may access and collect information, but only as needed to perform their specific functions. Third-party merchants are not allowed to share or use the information for any other purpose. They are also required to observe the same data security practices that we follow ourselves. We do not limit our third-party merchants’ and service providers' use or disclosure of your personal information.

Credit Card Information.
All credit card transactions are completed with a credit card processor merchant. If you request that we process a credit card transaction over the phone or in person, we do not store your credit card billing information and we do not share your credit card billing information with anyone except for our credit card processing merchant.

Business partners.
We may provide your information to business partners with whom we jointly offer products or services, or whose products or services are offered on our site. If a third party is involved in a product or service offered on our site, it will be evident because their name will appear on our site, either alone or with ours. If you access, use, or purchase any of the goods or services offered by our business partners, we may share information about you with them. Such information may include your personal information. We do not control the data security practices of third-party business partners.

Referring websites.
If another website referred you to our Website (whether through a link on the site or otherwise), we may share some information about you with the referring website. We do not place limitations on referring websites’ use of your personal information. We recommend that you review the privacy policies of any website that may have referred you to our Website.

Our related companies.
We may share your personal information with our related companies, including our parent company, Integrated Engineering, LLC, as well as any corporate affiliates. Sharing your information allows us to provide you with information specific to your interests. Our parent company and affiliates will observe the same or higher level of protection of your information as the level that we observe, as described in this Privacy Policy. Our parent company and affiliates will also comply with all applicable laws and give you the opportunity in every commercial email to “opt-out” of receiving any further commercial messages.

Legal Purposes.
We may share your personal information in response to a subpoena, court order, or other legal process. We may share your information to substantiate legal claims or rights, defend legal claims, or as is required by law. In all such cases, we reserve our right to raise or waive any legal claim, objection, or right we may have.

Illegal Activity.
If we feel it is necessary to investigate or take action in response to illegal activities, whether suspected or actual, we may take any action authorized by law. Additionally, we may act to defend the rights, property, or safety of our company or website, our customers, merchants, or others, whether in connection with this agreement, any other agreements, or other source of law.

Corporate Transactions.
We may share your personal information in connection with a corporate transaction, whether a sale, merger, consolidation, partnership, or in the unlikely event of bankruptcy.

If not otherwise set forth, you will be given notice any time information about you will be shared with third parties. In such cases, you will have the option to choose not to have us share your information.

In addition to the above, we may also share anonymous or aggregate information with third parties, including advertisers, merchants, partners, and investors. For example, we may share with advertisers our website traffic and any statistics related to visitor interaction with our Website. Such information does not contain personal information.

3. Accessing or Changing Your Information

You can access and update your information on our Website by signing into your account on our Website. You can close your account by contacting us at sales@performancebyie.com. If you close your account, you will no longer be able to sign in or access any of your personal information on your account. However, you can open a new account whenever you like. While your account will be closed, we may keep some information related to your account on file, for analytical or record-keeping purposes.

4. Choices Regarding Our Collection and Use of Your Information

As described above, you have the option not to provide us with your information. However, it may be required in order to make purchases on the Website, to interact with our customer service department, or to otherwise conduct business between you and our Website. You can add, remove, or update information. You can also close your account, as described above.

As a member of our site, you may receive email messages about offers on our site. If you do not wish to receive such email messages, you may unsubscribe via the link at the bottom of such an email message. Even if you unsubscribe, we reserve the right to send you communication regarding service announcements, administrative messages, and surveys related to your experience with the Website, without providing you the chance to opt out of such messages.

You cannot limit or prevent our use or disclosure of non-personally identifiable information.

5. Cookies, Other Technologies

Cookies are small data text files that can be stored on your computer’s hard drive. Some Internet browsers prevent the storage of cookies. Most browsers provide guidance to prevent your browser from accepting and storing new cookies, to notify you when you receive a new cookie, or to block cookies entirely. However, if you refuse to accept cookies, some of the functionality of our Website may be impaired and your experience may be affected.

This Website uses cookies as follows:

  • To recognize you as a repeat visitor and to save and reapply any preferences or information that you may have entered into the Website on a prior visit. As one example, if you have already registered with our site and entered your email and password, we may use cookies to remember your account information so you will not need to log in again when you return to visit our Website.
  • To customize your experience on this Website. As one example, if you access a page on our Website, a cookie may be automatically set by us to recognize your browser so we can provide relevant information based on your interests.
  • To measure and research the impact of our Website pages, offers, advertisements, and email messages (by analyzing which emails you open and interact with).

6. Protecting your Information

Your trust is important to us. We are completely committed to protecting information that we collect on our Website. Although we can’t guarantee the security of our site, we have put in place a number of administrative, technical, virtual, and physical security methods to protect the information that you provide to us. For example, we limit access to personal information to authorized employees solely for business functions. Additionally, we use encryption when transmitting your information between our system and your system, using firewalls and intrusion detection systems to help prevent unauthorized people from accessing and viewing your information.

7. Protecting Children’s Privacy

Our Website is a general audience Website that does not offer services directed to children. Should a child whom we know to be under the age of 13 send personal information to us, we will use that information to respond directly to that child, to inform him or her that we require parental consent before accepting his or her personal information.

8. External Links

Any links to sites other than this Website are not operated under this Privacy Policy. Any such website may have its own privacy policy. We recommend that you review and understand any such privacy policy posted on any such website to understand how they may collect, use, and disclose your personal information.

9. Visiting our Website from Outside the United States

Our Website is operated by a Utah limited liability company. If you are visiting our Website from outside of the United States, please be aware that your information may be submitted to, stored, and processed in the United States, where our servers are located and our central database operates. The laws of your country might be more stringent than the laws of the United States, but we do take many precautions to protect your information. By using our services, you understand that your information may be submitted to our facilities as well as any third parties with whom we may share it in conformance with this Policy.

10. Changes to this Privacy Policy

In the future, we may change or update this Policy. We will notify you of any material changes by sending you a notice to the email address that you provide or by placing a conspicuous notice on our Website.

11. Contacting Us

If you have questions about this Privacy Policy, any products or services listed on our Website, or questions about us in general, visit our support page to contact an IE representative.